Mills & Beau (“Mills & Beau,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and share your personal information when you visit www.millsandbeau.com. By using our Site, you agree to the collection and use of your information in accordance with this policy.
1. INFORMATION WE COLLECT
We collect both personal and non-personal data to provide and improve our services.
1a. INFORMATION YOU PROVIDE TO US
When you register for an account or contact us, we may collect:
First name
Second name
Email address​​
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1b. INFORMATION COLLECTED AUTOMATICALLY
When you visit our Site, certain information is automatically collected, including:
Your IP address
Browser type and version
Time zone and location data
Device and operating system
Pages visited and interaction with the Site
We use cookies and tracking technologies to enhance your experience. You can manage cookie preferences in your browser settings.
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2. HOW WE USE YOUR INFORMATION
We collect and process your data for the following purposes:
Customer Service – To assist with enquiries, returns, and order modifications
Marketing & Promotions – To send exclusive offers, product updates, and event invitations (you may opt out at any time)
Website Optimisation – To analyse traffic, improve our services, and personalise content
Fraud Prevention – To protect against unauthorised transactions and security threats
We do not sell or rent your personal data to third parties.
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3. SHARING YOUR INFORMATION
We may share your information in limited circumstances:
Service Providers – We work with third-party vendors (e.g., payment processors, shipping companies, marketing platforms) to provide our services.
Legal Compliance – If required by law, we may disclose your data to law enforcement or regulatory authorities.
All third-party providers must comply with data protection laws and use your information solely for the agreed-upon purposes.
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4. DATA RETENTION
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy or comply with legal obligations.
Order history and transaction data: 6 years (for tax and accounting compliance)
Marketing data: Until you opt out
You can request data deletion by contacting enquiries@millsandbeau.com
5. YOUR RIGHTS
Depending on your location, you may have rights under applicable privacy laws, including:
Access – Request a copy of your personal data
Correction – Update or amend inaccurate information
Deletion – Request the removal of your data
Objection – Withdraw consent for direct marketing
To exercise these rights, please email enquiries@millsandbeau.com
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6. SECURITY MEASURES
We use SSL encryption, secure servers, and access controls to protect your data. However, no method of transmission over the Internet is 100% secure.
7. INTERNATIONAL DATA TRANSFERS
As a UK-based company, we process and store your data in the United Kingdom. If you are accessing our services from outside the UK, your data may be transferred internationally, subject to data protection safeguards.
8. THIRD-PARTY LINKS
Our Site may contain links to third-party websites (e.g., social media platforms, and external publications). We are not responsible for their privacy practices and recommend reviewing their policies before submitting personal information.
9. COOKIES & TRACKING TECHNOLOGY
We use cookies to enhance your browsing experience. These include:
Essential Cookies – Necessary for Site functionality
Analytics Cookies – Help us understand user behaviour
Marketing Cookies – Used for personalised advertising
You can manage cookie preferences via your browser settings or opt out of targeted advertising through services like Google Ads and Facebook Ads.
10. UPDATES TO THIS POLICY
We may update this Privacy Policy periodically. Any changes will be posted here with a revised “Last Updated” date. We encourage you to review this page regularly.
11. CONTACT US
For any privacy-related inquiries, please contact:
Email: enquiries@millsandbeau.com
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​Last Updated: 02.03.2025